If you’ve made a purchase you need to reverse for any reason, unused items can be refunded* within 7 days of purchase. What’s even better is that you can refund right there in the client! Just keep in mind that some items, like the Starter Bundle, cannot be refunded. You’ll be notified before you purchase any non-refundable item.
To access your transaction history, click the Store tab, then click Purchases. Any content eligible for refund will have a REFUND button on the right.
If you have any questions about your purchases, click Submit a Ticket below, and be sure to reference the transaction ID of the purchase you have a question or issue with.
If you are looking to refund a direct transfer of real money (such as refunding a Coin purchase), you’ll need to contact us directly by clicking Submit a Ticket below.